Role:

• Provide advice and hands-on implementation of Jira Service Management configurations based on an Atlassian cloud-only strategy and clear endpoints.
• Setup and support JSM development, UAT development and production configuration changes including communications.
• Translate compliance controls to actionable risk mitigations for all ITSM solutions.
• Span technical boundaries between the agile Atlassian “production team” and the more waterfall ITSM program teams.
• Provide architectural input for connecting the CMDB, OpsGenie and JSM environments in a rapidly changing Digital Environnement.

For more information about this job, get in touch with Nick Williamson by email at nwilliamson@clearhub.tech