- Provide advice and hands-on implementation of Jira Service Management configurations based on an Atlassian cloud-only strategy and clear endpoints.
- Setup and support JSM development, UAT development and production configuration changes including communications.
- Translate compliance controls to actionable risk mitigations for all ITSM solutions.
- Span technical boundaries between the agile Atlassian “production team” and the more waterfall ITSM program teams.
- Provide architectural input for connecting the CMDB, OpsGenie and JSM environments in a rapidly changing Digital Environnement.
For more information about this job, get in touch with Nick Williamson by email at email@example.com
|Atlassian, Jira Service Management