ClearHub Privacy Policy

Your right to privacy

Your right to privacy is important to us. We take the security of your information seriously and have policies and processes in place to ensure it remains safe. We are legally obliged to use your information in line with all laws concerning the protection of personal information.

This policy is provided for applicants that apply for an advertised employment position with Clearvision, whose information is processed by Clearvision as a data controller. This policy describes the way we collect information, how we use it and how we protect it.

Our contact details 

Name: Clearvision (CM) 2005 Limited

Company registration number: 5643578

Address: Laurel Farm, Winters Hill, Durley, Southampton, SO32 2AH

Telephone: +44 (0) 2381 157 800

www.clearvision-cm.com

For all general enquiries regarding data protection and privacy you can contact us at legal@clearvision-cm.com. If you wish to exercise your data rights you can make a request using our online form.

Information we collect about you

We currently collect and process the following information:

• Name, address, telephone number and email address
• Date of birth
• Information regarding your educational and employment background
• Copies of any relevant certificates or qualifications
• CV, covering letter or any other information you choose to provide us as part of an application for employment
• Employment references

If you are successful in your application we may also collect and process the following information, some of which is classed as ‘special category data’:

• Right to work in the UK documents such as your passport
• Credit references or reports
• Criminal records checks
• Information about your health or disabilities
• Gender
• Race

We will only collect and process special category data with your consent in order to carry out our legal obligations or exercise your rights in connection with your application i.e. we may collect information about your disability status or physical or mental health in order to ensure your health and safety in the workplace and to enable us to make reasonable adjustments for you during the application process and, to carry out our obligations under equality and diversity monitoring and reporting.

How we get and use the information 

Most of the personal information we process is provided to us directly by you for one of the following reasons. We may also use third parties to collect data about you with your consent for example to gain employment references, conduct credit checks or criminal record checks:

• To process an application you have submitted for an employment position with Clearvision
• To respond to an enquiry you have made with regards to an employment position with Clearvision
• To enter into a contract with you for an employment position with Clearvision
• To keep our records up to date
• To fulfil our legal obligations and to maintain compliance with best practice

The lawful bases we rely on for processing this information are: 

(a) Your consent; and/or

(b) we have a legal obligation; and/or

(c) we have a legitimate interest

How long we keep your information

We will keep your personal information only for as long as necessary in line with regulatory and legal requirements and will destroy it securely when it is no longer needed. Clearvision retains unsuccessful applicants’ data for a period of 6 months.

How we protect your information

The security of your information is important to us. We take all reasonable and appropriate steps to help protect your personal information in an effort to prevent loss, misuse, unauthorized access, disclosure, alteration, and unlawful destruction. Clearvision maintains an externally approved and audited certification of compliance with the Information Security Standard ISO 27001. There is a dedicated section in our Trust Centre where you can learn more about our information security practices. 

How we store your information 

We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once it is received. Access to your data is restricted to only those that require access to fulfil the lawful purpose such as our Recruitment Team, Human Resource team and Legal team as necessary.

Where we process your information

We may transfer personal data that we collect to other Clearvision affiliates or other companies performing support functions on our behalf (each as described below) based in other countries including to the United States or other countries outside the UK and European Economic Area or your country of residence, and this personal data lawfully may be stored and/or processed in such countries.

Whether your personal data is processed within your country of residence or beyond, we will take steps to ensure that your data is subject to appropriate safeguards required of us under the Privacy Policy, applicable data protection laws, and appropriate legally recognised data transfer adequacy mechanisms. Personal data that is transferred outside your country of residence may be subject to lawful access by courts, law enforcement and other governmental authorities in accordance with the laws of the foreign jurisdiction.

How we share your information

Clearvision will never sell your information. From time to time we may send information to, receive information from, or exchange your personal information with:

• Companies who perform essential services for us, such as background checks
• Regulators, courts, or other public authorities
• The emergency services in the case of accident or emergency
• In connection with or during negotiation of any merger, financing, acquisition, or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets to another company

We will only share or exchange data with third parties with the protection of a written agreement and the ability to oversee their activities, unless information is required for legal or regulatory reasons.

Where we have relationships with other organisations that process your information on our behalf, we take care to ensure they have high data security standards. We will not allow these organisations to use your personal information for unauthorised purposes.

If the business is reorganised or sold to another organisation, we may transfer any personal information we hold to that organisation.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

If you wish to exercise your data rights you can make a request using our online form.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data and you are a data subject based in the UK. If you are not based in the UK you can make a compliant to your local data protection regulator.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Clearvisions registration number: ZA840636