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Jessica is a Jira admin with extensive experience in all the full Atlassian stack: Confluence, Service Desk, Bitbucket, Bamboo and more.
Jessica practices both waterfall and agile methodologies, including Scrum and Kanban.
Jessica is responsible for developing Jira and Confluence applications.
Including Installation and configuration of continuous Integration servers, customised dashboards and workflows and monitoring and reporting Jira usage and activity.
Managed permissions and access to the business Jira projects, gathered requirements on plugins and workflow, raised defects and was the Technical Admin for Jira Administration.
Brief: Use Jira to consolidate all departments into a single project management, ticketing, Incident Management, QA and development environment.
Responsible for technical support across entire client base, support calls, general phone support, investigation and resolution of technical issues.
Atlassian Stack: Jira, Confluence, Hipchat, Service Desk, Bitbucket, Crucible, Bamboo, FishEye, Jira Core.
Other Tools: GitHub, Jenkins, Hygeia Dashboard, Zephyr, Zepi, Easy BI and ALM Quality Centre.
Operating Systems and Databases:
University of Oxford
Southampton Solent University
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