jira ADMIN Contractors

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Tom - Jira Contractor Profile

Tom
Jira admin

Tom is an experienced Jira admin who thrives in a fast-paced and dynamic environment where thinking on your feet is a necessity.

Southampton | UK

About Tom

Tom is a certified Jira Admin with 6 years of experience. He has recently worked for a Fintech company, streamlining their system and identifying and solving pain points.

He has in-depth knowledge of managing and maintaining the Atlassian tools, and has also successfully managed larger migration and customisation projects.

Projects

Atlassian Expert
Jan 2020 - Present

Interpreting business requirements and creating a technical design.

Managing projects from start to finish including gathering resources.

Advise the group on best practices and using expertise to find a solution that works.

Delivery Consultant
Jan 2019 - Jan 2020

Maintain industry best practice as well as product knowledge from new releases.

Advise customers on best practices using previous experience when encountering challenges.

Maintaining the business’s intranet that is built on Confluence and supporting the IT ops team when required.

Pre Sales Engineer
Oc 2018- Dec 2018

Manage business partnerships

Aid the generation of leads alongside account managers and nurture through the sales cycle.

Deliver bespoke solutions designed with clients.

Keep all engagement material up to date and current.

Key Skills

Jira 96%
Bitbucket 73%
Confluence 89%
Excel / Data Manipulation 83%
Insight Asset / CMDB Management 81%
Linux 89%

Technical Skills

Atlassian Stack: Jira, Confluence, Bitbucket

Other: Excel, HTML, Groovy, Linux, Mendix Low-Code Development, Trello, EazyBi

Industry Knowledge/ Skills:

  • Installation, Migration and Customisation
  • Project management
  • Trouble-shooting / Problem determination

Education and Certificates

ACP-400

ACP-200

AWS Business Professional Accreditation

AWS Technical Professional Accreditation

Atlassian Sales Accreditation

Atlassian Tech Sales Accreditation

Mendix Rapid Developer