There’s never been a better time to add a contractor to your team

There's never been a better time to add a contractor to your team
There's never been a better time to add a contractor to your team

There’s never been a better time to add a contractor to your team

Remote working has taken over this past year, as we’ve all had to make changes to stay safe during the Covid-19 pandemic. 

Although it may have started as a necessity, many businesses and individuals have realised the benefits that remote work can bring, and are looking to continue to incorporate it into their normal routines going forward. 

But remote work doesn’t just benefit full time employees. There can also be a large number of benefits for contractors, and the teams that hire them.

Read on to see some of the ways hiring a remote contractor could benefit your team.

No travel costs

In the past, technical contractors had to accept that there would be a certain amount of travelling required to do their job, as many employers would want them on site to complete projects. 

In order to get the best person for the job, employers might have had to cover travel costs and maybe even the cost of living if contractors would be working away from home. 

Embracing remote work means that your contractors can work from their own homes, creating significant savings for your company. Contractors will also benefit from the added convenience and better work life balance, and may be more willing to negotiate on sticking points such as salary and length of contract. 

Unlimited talent pool

If you’re willing to take on remote contractors, then your talent search is no longer limited by the contractors who live near enough or are willing to travel to your offices. This opens your search up to contractors anywhere in the world, and means you’re much more likely to find the right person to fill your role particularly when you’re looking for highly skilled, technical talent.

At ClearHub we work with a wide network of contractors located across the world, and our experience in placing highly skilled talent has shown that the right skill set and personality are often greater factors in a great contractor experience than physical location.

It also means more opportunities for contractors who are unable to travel, and the chance to work with companies that they are passionate about.

Team integration

In the past, hiring a remote contractor while the rest of your team worked from the office may have led to a lack of connection between colleagues, impacting how well your team collaborated.

After the past year, where so many workers have experienced remote working first hand and businesses have placed a great deal of emphasis on giving their employees the best tools to collaborate, this is likely to be less of an issue. 

Using video conferencing and instant messaging software that has already become integrated into their daily routines, it will be much easier for your teams to connect with a new contractor, and work with them to complete projects.  

Proven productivity

In the past, some companies may have been reluctant to embrace remote work if they were unsure how it would affect productivity levels in their teams. Hiring managers may have also avoided remote contractors as they may find it harder to verify their skills, or to trust that they would be able to provide the quality of work promised.

Not only has the past year shown us that people are able to adapt quickly to working from home, but it has also demonstrated that many people are able to be just as productive, if not more productive, in their home environments.

Additionally, if you choose to hire a contractor through ClearHub you can have the added peace of mind that your contractor has been professionally vetted, skills checked, and will have the support of our technical team to help them while working on your projects.

How can we help?

At ClearHub we specialise in placing Atlassian and Agile contractors with teams, and are able to provide support and security to you and your contractor throughout the placement.

As a team of software experts, we started ClearHub when we identified a need in the market for specialised, short term contract work and realised we were in the best position to help. 

Not only are we able to understand the challenges and dynamic of software teams to a far greater level than an average recruiter, but we can also technically test all our contractors before they are placed, giving our clients peace of mind when they hire through us.

We are even able to go one step further and offer technical support to the contractor throughout the placement. This means that if they face any unexpected challenges they’ll be able to turn to us for advice and support and avoid disrupting your team or delaying your projects.

The added testing, security and support we offer makes it easy to take on remote contractors, and leave you able to enjoy the benefits that this can bring without any added worries.

Do you think a remote contractor could fit into your team? If you’re looking to hire Atlassian or other agile contractors, we can help you find the right fit. Give us a call on  02381 157811 or use the form below to reach out and learn more about our services.

Get in touch

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    Everything you need to know about Atlassian’s plans for a future in the Cloud

    Everything you need to know about Atlassian’s plans for a future in the Cloud

    Last year, Atlassian announced a shift in focus to cloud and data center products. Effectively, this spells the end for Atlassian Server products, but there’s still a fair way to go before the final goodbye.

    Although the move to cloud may still seem daunting for some businesses, particularly those with large, well established server instances, there’s plenty of support available.

    Not only are Atlassian doing all they can to make the migration as smooth as possible for their customers, with a highly skilled contractor from ClearHub, your move to the cloud couldn’t be more straightforward.

    Here’s everything you need to know about the end of Atlassian Server, what’s to come for Data Center and Cloud, and some next steps you should take to safeguard the future of your tools.


    The end of Atlassian Server

    February 2, 2021 – Earlier this month, Atlassian officially stopped selling licensing for server products. If you have an existing Server licence, you may continue to purchase and receive maintenance and support for up to three years.

    The price of existing server licenses also increased on this date, to ensure Atlassian are able to provide security and maintenance on the server platform. (Fisheye/Crucible users and those who purchased Jira Software, Jira Core and or Confluence on or after the 2nd of October 2019 will not be affected)

    May 1st, 2021 – After this date, no new Server applications will be listed on the Atlassian Marketplace. Existing customers can continue purchasing Server apps until the 2nd of Feb 2023.

    February 2nd, 2024 – Three years on from the end of server sales, you will no longer be able to renew and receive maintenance and support for your licenses. Any renewals for apps will also be set to end on this date. 


    What’s to come – Data Center

    New apps included in subscription – The following Atlassian built apas are now included with a Data Center subscription:

    • Advanced Roadmaps (formerly Portfolio for Jira) in Jira Software Data Center.
    • Team Calendars for Confluence in Confluence Data Center
    • Analytics for Confluence in Confluence Data Center
    • Insight – Asset Management in Jira Service Management Data Center.
    • Insight Discovery in Jira Service Management Data Center.Price change – On February 2nd 2021, a price increase came into effect for new and existing DC subscriptions, to reflect the value of investments.


    Priority Support –  Priority Support will now be included with all Data Center subscriptions (with the exception of Bitbucket subscriptions with less than 251 users).

    Loyalty Discount – The Data Center loyalty discount has replaced the now discontinued Server to Data Center crossgrade credits. The discount will aid server users in their transition to Data Center and provide a multi-year offer on licensing for Data Center. 

    Community and Classroom Licensing – In response to customer feedback, Atlassian has introduced free community subscriptions for Data Center. This means that the creation of a DC quote will be converted to licensing for community or classroom and Marketplace apps in the instance will automatically receive the discount. 

    Server community customers with active app installs will have the choice to migrate to Cloud with a 75% discount or Data Center with a 100% discount.

    Bamboo Data Center (Coming soon) – Atlassian plan to make Bamboo Data Center available in the near future.


    What’s to come – Atlassian Cloud

    Cloud Enterprise – From February 2nd 2021 Atlassian’s Cloud Enterprise plan went live and is now available to purchase.

    Data residency update –  Atlassian soon hope to make data residency options available to customers planning to migrate to the Cloud, with more details to follow.

    Advanced Change Management – New

    • Release Tracks: Cloud Enterprise admins can now manage product releases and batching duration.They can enjoy greater flexibility while learning new updates, testing existing workflows and configurations, and preparing training and support for your users.
    • Sandbox: Allows you to test apps and preview changes in an isolated sandbox environment before rolling them out. Premium and Enterprise plan customers can initiate one sandbox per product instance for as many instances as they have. Information on data cloning and the ability to copy data from production to sandbox for Jira Software and Confluence to follow.

    Cloud bundled apps – coming soon

    • Insight: Between March and April 2021, Insight capabilities will be integrated into the Jira Service Management Premium and Enterprise plans. Insight Discovery will become a free Atlassian Marketplace app and used with Insight on a site that has Jira Service Management Premium or Enterprise licensed users.
    • Team Calendars: Team Calendars for Confluence Cloud is now a standard feature of Confluence Cloud Premium, and is no longer available to purchase as a separate add-on to Confluence.

    Your next steps

    While Atlassian’s timeline still allows plenty of time for Server customers to plan what to do next, acting sooner rather than later can help you ensure the best outcome for your business. 

    Our expert Atlassian contractors can help you with all aspects of cloud migration, and will ensure that the whole process runs as smoothly as possible for you and your teams. As well as technical migration support, our contractors will be able to deliver on-site training and can work with you to make sure you’re getting the best from your Atlassian tools.

    At ClearHub, not only do we connect businesses with top industry experts, but we ensure every contractor we place is skill vetted and has the right technical support in place to make every project a success.

    Use the form below to find out more about how we can help place the right contractor with your team.

    Get in touch

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      How to manage a mix of staff and contractors

      How to manage a mix of staff and contractors

      Businesses should be constantly looking for ways to adapt and change with the times. This means not only moving with the market they operate in and keeping up-to-date with modern technology, but something more fundamental; how to get the most out of their team. 

      It is no longer the case that the workforce is made up entirely of people interested in 9 to 5 Monday to Friday working shifts. Remote employees, part-time staff, flexible working, casual working and more, are commonplace, and this can be hugely beneficial, not only to members of staff, but to employers too. 

      One of the fastest growing trends is the use of contractors. Contractors are typically brought in because they are able to offer specific expertise that a business only requires for a single project or for a short time. This could include everything from DevOps specialists to digital transformation consultants.

      It can also be extremely useful for businesses working in more difficult financial times to avoid having large long-term payroll obligations, providing extra flexibility for the company’s costs. But of course, it can come with challenges too. And one of the largest issues is how to successfully manage and integrate contractors with your staff. Here we take a look at some of the ways to do this. 

      Ensure you take the time to onboard contractors properly

      Some employers make the mistake of thinking that a strong onboarding process is only required for payroll employees. Actually, while contractors can just turn up and get on with the job it is just important for them to go through a thorough onboarding process.

      Whether you are bringing in Atlassian specialists for a very specific project or a cloud contractor to overhaul your way of working, every person who is going to work for your business needs to understand how you operate. 

      Avoid an us-vs-them mentality

      You need to ensure that your staff don’t feel in competition with contractors or vice-versa. Make sure that staff are aware of the specific reasons that contractors and being brought in – and treat contractors as much as possible like they are members of the team working towards shared goals.

      Even if they have only been hired for a short time, while they are working for your company, contractors valued for the important input that they are having on the business. 

      Manage performance the same way as you would your staff

      Good performance is just as important for contractors as it is for members of staff. Good quality work should be praised and rewarded, just as it would with an employed member of staff. 

      Conversely, contractors may need guidance and assistance on occasion. Ensure that whoever is managing your contractor staff is available to talk and provide help whenever the contractor needs it. 

      Communication is everything

      Contractors may be typically brought in to simply get on with a specific task. But this overlooks the fact that in properly managing contractors and getting the best out of them, your business must prioritise communication. 

      Ensure that you are in constant communication with your contractors to understand where they are with their project, as well as to understand any issues that they might be facing, and providing assistance where it is needed. Contractors should be involved in team meetings where they can bring up points with the relevant people. You should also take the time to speak to them individually. 

      Think towards the future

      Just because you have brought in a contractor for a short time or for a specific project, it doesn’t mean that this has to be the only time that you ever work with them. On the contrary, it is often the case that contractors will come into your business as an outsider and may have great ideas for other things that you can do or improvements that you can make.

      It’s a great idea to establish a really positive relationship with all of the contractors that you work with – it may be the case that you want to have them back sooner than you imagine, and you will want to be on good terms with them. 

      At ClearHub, we specialise in helping businesses find the contractors they need to provide their team with specific skills. Specialising in Atlassian, Jira and DevOps contractors, we understand how to help businesses integrate contractors into their employed teams. If you would like to learn more about what we can do for you business, or to hire a contractor as a soon as possible, contact our friendly team today. 

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      As Atlassian expands Jira Service Desk beyond IT teams, what does this mean for your business?

      Atlassian_Expands_Jira
      Atlassian_Expands_Jira

      As Atlassian expands Jira Service Desk beyond IT teams, what does this mean for your business?

      The digital revolution has changed the way we find the information we need and how we get help. Now, you can find out everything you need with the swipe of a smartphone, including discovering how to hire a Jira expert.

      When it comes to the corporate world, the humble service desk has undergone quite the digital transformation too, helping users receive the right help in a timely manner. In fact, research reveals half of all organizations have adopted or plan to adopt a service desk, outside of their IT department.

      Atlassian has jumped on this trend, extending its Jira Service Desk with a new set of templates and workflows to help a wider range of teams, outside of your IT department. In this post, we will explain what these changes are and the positive impact they could have on your business.

      What is Jira Service Desk?

      Jira Service Desk is an “intuitive ITIL-certified ITSM solution” – according to Atlassian’s website. In other words, it’s an online help desk where you can receive, manage, track, and resolve requests from customers using out-of-the-box ITIL best practices.

      Let’s outline a typical use case for Jira Service Desk:

      1.       Users send requests via an email, using an online help portal or an embedded widget on your website.

      2.       Next, one of your agents works on these customer requests, tracking each issue in the queue.

      3.       An issue’s progress is then setup by a workflow. This can include steps like Needs approval or In progress, for example.

      4.       Jira Service Desk then organises and prioritises these requests in a central repository, and helps your team keep track with its goals and SLAs.

      You can also integrate Jira Service Desk with Confluence to set up a knowledge base. This allows you to create articles for your help portal, which your customers can read before reaching out to you, saving you from answering the same requests time and time again.

      As such, Jira Service Desk provides your staff and customers with a valuable information hub to get help and answers to their questions.

      What’s new?

      Originally, when Jira Service Desk was launched six years ago, its main focus was on providing IT support. However, over the years, other departments outside of the IT domain began to adopt Jira Service Desk.

      This latest update introduces new workflows and templates for Jira Service Desk, which are purpose-built for your facilities, HR, and legal teams.

      As a result, these non-IT departments no longer need to customise Jira Service Desk themselves – you can easily set up and start working with this solution.

      Let’s look at some examples for each of these teams:

      ·         For HR, you can use Jira Service Desk to manage tasks like employee onboarding and access all HR requests from one portal.

      ·         For your facilities teams, you can use Jira Service Desk to accept and field maintenance requests, and request room bookings.

      ·         Legal teams can automate contract duties with a legal template and use pre-defined workflows to automate trivial tasks (like chasing signatures).

      What’s more, all of these service desks are available together in one portal, providing your organization with full service request visibility across its different teams.

      Using Service Desk for HR

      Let’s look at an example of how a Human Resources professional can embrace Service Desk to provide a self-service platform for staff in their organization.

      A lot of staff requests are repetitive, asking the HR department the same questions about onboarding, hiring, visa requests, employee transfers, and so on. These requests come from multiple channels, including email, chat and face-to-face conversations, and across the organisation’s global offices. The HR team responds to these requests as quickly as possible, using a range of channels.

      This is not only disruptive for the HR team, who have to drop everything to respond to a request, but is also highly inefficient, as they may find themselves firing out the same responses again and again. There’s also no consistency, with different team members providing different levels of information, and there’s no cross-team visibility, making it difficult to track a specific request.

      Service Desk can address all of these challenges for the HR department in question. It provides a one-stop-shop for employees to file their HR requests. If someone has a query, they just fill in a form on Service Desk. The HR team can create different forms for different types of request, such as processing new hire documents and creating offer letters, recruiting requirements, correcting staff information, people reporting, and so on. Plus, the HR department can create a repository of FAQs, reducing the number of repetitive requests.

      As a result, the HR team gets full visibility. The HR manager can see what’s going on within their team, who’s working on what, how many requests are pending, monitor deadlines and, essentially, have a snapshot of everything that’s going on from one source.

      That’s not all – using Service Desk, employee onboarding can be standardized, moving candidates down the pipeline with ease and, again, giving the HR department full visibility for every hire. The HR department can also easily create, publish and organise employee information, such as company updates, information on benefits and other corporate policies. All of these features can also be managed from an intuitive dashboard. So, no coding skills are required.

      What next?

      Whether you’re a Jira Service Desk veteran or new to the world of Atlassian’s suite of products, you need to think carefully before you make any changes to your service desks.

      Research reveals that the modernisation of service systems is the biggest obstacle to delivering high-quality help desk services, closely followed by “honing the skills to manage the end-to-end customer experience”.

      In other words, you need to make sure you have the right people, processes and technologies in place before you start to work with these new Jira Service Desk features – or you could do more harm than good – and there are a range of skills you’ll need to bring onboard.

       

      At ClearHub, we help organizations find high-quality Atlassian contractors, including hire a Jira expert. We verify every professional we work with and provide a 100% satisfaction guarantee. Click here to find out more.

      contact us

       

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      10 ways to use Jira more efficiently with your team

      jira efficiency
      jira efficiency

      10 ways to use Jira more efficiently with your team

      Jira is a highly adaptable and feature-rich platform, which promises to help all types of teams manage their work. There are several features and toolkits that are purpose-built for software, business, DevOps and any other iteration of IT team to plan, track and release world-class software.

      For example, software developers, project managers and SCRUM masters all rely on Jira Software to track bugs, manage the projects, products, processes and tasks, as well as expedite their software development efforts.

      Jira can also be integrated with a broad range of additional Atlassian tools, including Confluence, Bitbucket, Slack and Github, to help expedite your development processes.

      However, optimising your Jira setup is a complex undertaking, with many businesses, rely on a Jira contractor to streamline their approach. If you just want to streamline your approach to Jira, here are our 10 top tips and tricks to get the best from this diverse set of tools for your business:

      #1 Keyboard shortcuts

      Jira comes with a lot of neat keyboard shortcuts. If your team can use these shortcuts in their day-to-day roles, this can make a huge difference to their productivity.

      You can access the full list from the “Keyboard shortcuts” selection directly in Jira. It’s in the top navigation “Help” menu (if you’re accessing Jira from a server) or in the bottom left sidebar (if you’re using a cloud-based installation).  You can also reach the shortcut list by simply typing a question mark (“?”).

      #2 Fast actions

      We all know that the keyboard is faster than a mouse when it comes to navigating any online entity. By pressing (“.”) on the keyboard, you can complete Jira actions without clicking anything. For example, you can travel to different page, move issues, clone issues and fast transition issues by workflow.

      #3 Profile settings

      There are a number of minor tweaks you can make to your profile settings to boost your productivity.

      Under the “Preferences” section of your Profile, click the pencil icon and change the following:

      • Remove email notifications for when you make a change in Jira.
      • In the “Email type” field, make sure you get emails in the HTML format. The test format only shows there’s a change, but not what has changed.
      • Also, enable the “Autowatch” field, so you can watch issues you create or comment on.

      #4 Quick filters

      You can create some quick filters from the “Board Settings” area of Jira, letting your quickly view your information in an easy-to-understand and personalised format.

      If you use this feature, a quick filters dropdown will appear on your board, which you can use to streamline your view of your Jira dashboard. For example, you can filter by “label”, recently updated cards and remove blocked cards from your view.

      #5 Add links

      If you use Slack, Confluence or another online space to discuss your project, you can add a link to your Jira menu. It’s simple to do, on the project’s left sidebar, just click “Add link”.

      Your administrator can also add links to other apps and web-based tools you may use, which will appear in the project menu. So, you can view all the information you need from one place.

      #6 Time logging

      Time logging is a useful tool to monitor your and your team’s day-to-day activities. In Jira, the Tempo time-tracking tool can help you get better visibility over your workload and can help your team leaders make sure you’re all strategically aligned within a project.

      You can also add Tempo to your Google Calendar and Slack channels, helping you monitor all the events and meetings you have for a project too.

      #7 Use in-line issue create

      You can create new Jira issues on the board and the backlog, which is a feature that is available in its next-generation projects. If you create an in-line issue, it will inherit all the selected filters (labels, assignees, versions, etc.) and links, saving you a lot of time.

      #8 Save searches

      If you create any custom searches, make sure you save them so you can reuse them at a later date. You can also create custom boards from saved searches and add search results to your dashboards, if you create a particularly powerful search.

      #9 Use issue keys

      If you use the Git version control system, you can add your issue key to branch your commit messages and name.

      When branch naming, a good convention is to use the format <prefix>/<issue-key>_<description. If your team uses Bitbucket, you can create your branch from the issue screen. This automatically creates a branch name.

      #10 Don’t stress

      If you are just getting started with Jira, don’t worry about Jira’s different issue types (including story, task, bug etc) and all of the different features that come with each issue. It takes time to understand any new system and Jira is no exception. As a first step, try creating your first issues as stories (you can always change the type later). If in doubt, here is a good discussion from the Jira community on the topic.

      Conclusion

      These tips skim the surface of the rich set of features and functionality Jira offers businesses around the world. If you want to boost your productivity and knowledge in this area, you may want to hire an expert Jira contractor to help your teams understand everything this powerful software can achieve.

      At ClearHub, we can help you find the right Jira, contractor for your business, with built-in technical support and our guarantee that they have the skills to get the job done. Click here to find out more about our guarantee.

      contact us

       

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      The 3 types of contractors – and why you should hire them through ClearHub

      team of contractors
      team of contractors

      The 3 types of contractors – and why you should hire them through ClearHub

      Do you want to hire software contractors, but don’t know where to start? You’re not alone. Research reveals that most tech firms use contract workers to meet 40 to 50 percent of their staffing needs.

      Whether you need to fill a skills gap or just need  short-term help for a specific project, a contractor can bring many benefits to your business. For starters, they are often a more cost-effective option, compared to permanent hire, as you don’t have to provide any workplace benefits and usually work with them in the short-term. Plus, they can bring in a level of expertise into your organization to boost your business processes and projects or train up your staff.

      However, not all contractors are the same, and many businesses struggle to find quality candidates with the right IT skills and experience.

      At ClearHub, we understand that you need to ensure that whoever fills your role can complete the tasks assigned to them as efficiently as possible, providing you with good value for money and a guaranteed level of expertise.

      That’s why every contractor we work with is technically tested by an industry expert in the skills that are important to you, so you can be sure they can get the job done. If, for any reason, you’re not happy with a contractor, we’ll find a replacement quickly and at no additional cost to your business. Plus, we offer Platinum Partner level technical support to our contractors. We’re proud to offer this level of support to contractors and organisations alike – it’s what sets us apart from the competition, and is the core reason we’ve bene in business for 20+ years.

      We work with a range of specialist IT contractors, focusing on the following areas and addressing the following business requirements:

      Atlassian Contractors: If you need to improve communication at your organisation

      Atlassian’s extensive suite of tools help teams work smarter, helping companies run their communications as smoothly and efficiently as possible. However, Atlassian is a complex platform, and its usage often grows beyond individual teams, spanning entire organisations thanks to the benefits it provides.

      As such, many businesses need to find an expert or number of experts to provide support within managing Atlassian tools.

      Most businesses need Atlassian contractors that can help in one of the following three areas: to set up a new platform, manage your existing platforms and train your staff to use these platforms.

      At ClearHub, we hire certified contractors with a range of specialist Atlassian knowledge, including expert Jira and Confluence contractors.

      Did you know that the average large organisation tracks 1.4 million issues through a single Jira instance? Our Jira contractors can help you:

      • Set up your Jira software, exploring your business needs and working with you to develop workflows to support your IT teams.
      • Manage your existing Jira deployment, helping you find a better way for your IT teams to manage incidents. For example, you could hire a software contractor to manage the maintenance of your workflows, permissions, issue types and so on.
      • Train your teams to understand how to use Jira in the most effective manner. Whether you need basic training or helping your staff understand a specific feature, your contractor will make sure everyone is making the most out of Jira.

      Confluence is a collaboration wiki tool to help teams share knowledge efficiently. Our Confluence contractors can help you:

      • Set up your Confluence wiki and/or migrate your existing intranet portal to ensure it has the information and functionality you need.
      • Manage your existing Confluence wiki. They can, for example, restructure your architecture, index your documentation, manage user permissions and install plugins.
      • Train and mentor your stakeholders, instilling best practices so you can make the most of the functionality.Agile Contractors: If you need to streamline your projects to deliver on time and on budget

      Agile principles can help you deliver your products quickly and efficiently. However, instilling an agile culture in your workplace can be difficult. So, many organisations decide to bring in external agile experts to spearhead this transformation. At ClearHub, we work with a range of Agile experts, including:

      • Agile coaches: to help you rethink and change the ways you go about your development process, addressing issues such as workflow practices and team collaboration.
      • Scrum masters: to help team members understand and use the values and principles of agile development.
      • Agile project managers: to plan, lead, organise and motivate agile teams, delivering projects on time and on budget.

      DevOps Contractors: If you want to foster innovation and collaboration

      A DevOps approach effectively assimilates your development and operations teams to improve collaboration. Research reveals that companies that adopt this way of working deliver software quickly, reliably and safely.

      However, there is a massive skills shortage in this area, and many organisations are struggling to find the specialist skills required to fill their roles. At ClearHub, we can help you take your DevOps to the next level and work with experts including:

      • DevOps engineers: from infrastructure and automation to scripting, we have a broad range of skill sets in our network of contractors to help you bring momentum and expertise to your project.
      • DevOps managers: to help you develop a DevOps strategy that is aligned with resilience, cost and performance in mind.
      • Cloud engineers: our CloudOps engineers can setup, configure and integrate your systems so everything runs smoothly in the cloud.

      In Conclusion

      At ClearHub, we have 20+ years of experience matching the right contractor to the right project. We’ve helped organisations find highly motivated and skilled contractors to meet the demands of their business requirements. As a result, those organisations have got products to market faster and improved their efficiency.

      If you decide to hire an Atlassian, agile or DevOps contractor with us, our guarantee and expertise in the recruitment field take the risk out of this process. If you’d like to find out more about how we work, please contact one of the team today.

      contact us

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      Hiring for Atlassian skills? Here are 5 essential tips…

      hiring for atlassian skills
      hiring for atlassian skills

      Hiring for Atlassian skills? Here are 5 essential tips…

      Any talent hunt is difficult. But when you are looking for Atlassian support, it can be hard to find the right candidate for the job.

      You need to find someone with a specific cross-section of skills and experience to mitigate any risks and the impact of potential changes associated with migrating, configuring and updating your Atlassian network. So, here are our five top tips to get the right talent into your organisation:

      #1 Which Atlassian tools are the right ones to use?

      Millions of users rely on Atlassian products to improve their software development, project management, collaboration efforts and code quality. 

      These tools bring many benefits to these users. Not only can they integrate with a range of plug-ins, but Atlassian tools are also widely regarded as the best in the industry thanks to the high level of compatibility and versatility they provide.

      What’s more, Atlassian regularly updates and enhances its software, improving its tools and further expanding their plug-in potential.

      Before you start your recruitment drive, however, you need to make sure you choose the best Atlassian tools to help you achieve your organisational goals.

      To accomplish this and point your recruitment drive in the right direction, the key question to answer is: Which Atlassian tool (or combination of tools) is best suited to make your company more efficient?

      #2 What Atlassian support do you need?

      As we mentioned, Atlassian provides a wide range of tools. As such, you need to pinpoint which tools and services your organisation needs to ensure your team’s computing needs are implemented and maintained as efficiently as possible.

      For example, you may need to find a Confluence expert or number of experts to optimise collaboration across your team or teams. Or you may need to find a Jira Administrator to help keep your project on time and budget. Alternatively, Atlassian’s Git management solution can help you manage, share and review your code.

      #3 What questions should you ask?

      Once you have pinpointed your required tools, you need to check your candidate has those skills to provide the correct level of Atlassian support.

      For example, you may be migrating your company’s data over from an old system into Atlassian or consolidating your current systems with Atlassian ones. Both these examples require a very specific set of skills and experience to make sure you get the right person for the job.

      When you are vetting potential candidates, ask for clear examples of their previous work and expertise – and test them on their claims in the interview process.

      Technical questions are also important. While some of these questions will be specific to your project, there are some more general questions you can ask to test a candidate’s technical knowledge.

      Atlassian support

      For example, let’s assume you’re hiring a Jira expert. You may want to ask the following:

      • Why is Jira used?
      • Can you explain the Jira workflow?
      • What report types are generated by Jira?
      • How is an issue created in Jira?
      • How can an issue be shared in Jira?
      • What is the purpose of the Jira dashboard? 

      Also, don’t forget to check your candidate’s soft skills to make sure they are a match for your business. For example, you may want to ask the candidate if they can provide evidence of a time they met a strict deadline? Or examples to demonstrate their aptitude for time management?

      #4 How can you guarantee the candidate has those skills?

      While the interview process should help you gauge a candidate’s level of expertise, it may not be feasible to fully test every candidate’s skill set.

      However, while any recruitment process is expensive, it could prove more costly to hire someone who claims to have the right knowledge and experience and then to later find out that this is not the case.

      So, you might want to follow up with a series of technical tests to mitigate these risks. However, this may not guarantee your candidate’s skill set if you don’t test them in a robust manner.

      At ClearHub, we can take this often time-consuming process off your hands, as we test our contractors to ensure we deliver the right technical expert for each project. Each one is vetted for technical ability, cultural fit and work preferences by our market-leading Platinum Atlassian Solutions Partner, Clearvision.

      Plus, regardless of what stage you’re at, if things aren’t working with your contractor, we’ll replace them at zero cost to your business under the terms of our 100% success guarantee.

      #5 Would a contractor be a better solution? 
       

      It can be difficult to find the right people to provide the right level of Atlassian support to fix the issues your company is experiencing.

      Most contractors have years of experience in their chosen field, providing you with the specialist skills you need. They also have the confidence to enter your organisation and jump straight into a task without any training, while providing fast, quality results. Plus, there are none of the long term commitments or costs of a permanent hire. For example, you don’t need to pay an annual salary or factor in work-based benefits such as holiday and sick pay.

       In conclusion

      There are many factors to consider to get the Atlassian support that your company needs. Your top priority must be finding a candidate with the right skill set for your specific project and ensuring this candidate is as good in real life as they are on paper.

      A contractor could be the solution you’re looking for. They can plug your skills gap and hit the ground running, providing you with the expertise you need.

      At ClearHub, we can help you find the expert Jira, Confluence and Atlassian contractors your organisation needs, with integrated technical support and our guarantee that they have the skills to get the job done. Click here to find out more about our guarantee.
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      Rise & Grind, 5 Gig Economy Facts

      Rise and Grind

      Rise & Grind, 5 Gig Economy Facts

      Remote workers have been able to work over the internet since the dawn of the digital age. It’s likely they had a massive impact on the rise of gig workers, opening the minds of employers to the concept of flexible working practises.

      It looks as though temporary work is headed in the same direction, with more employers seeking help from freelance workers.

      1. 40% of organisations expect gig economy workers to join their workforce in the near future

      With the gig economy on the rise, more businesses seem to be embracing the idea of freelance workers with corporations of all sectors now rapidly expanding their teams.

      One of the reasons behind this is the money employers are saving not hiring full-time employees to fulfil business needs.

      1. 30% increase in gig-work platforms
        The rise in platforms advertising gig work comes as no surprise considering the increase in freelance workers. Business-minded individuals are seizing the opportunity to set up hubs for freelancers who want to advertise their talents to businesses seeking temporary workers. Of course such platforms existed prior to the increase but more are emerging, with some dedicated to niche sectors e.g. software contractors. We are a perfect example of this.
      2. 20% of freelancers say they’d prefer full-time employment
        Obviously gig work isn’t for everyone, but even with this in mind, a whopping 80% of gig workers wouldn’t return or opt for full-time opportunities; 45% of them state they’d seek to acquire new clients in order to meet financial goals if it came to it.

      Freelancers tend to work longer hours for less. This doesn’t sound appealing to some, but for many the pros outweigh the cons, with flexibility being one of the main reasons why temporary work is preferred. This includes working from home, spending more quality time with family, having time to take online courses, voluntary work and so on. This has seen a shift in the working mindset, as the saying goes, you don’t live to work, you work to live.

      1. All industries have freelancers

      Traditionally gig work has been associated with freelance writing, web development and information based jobs. However, with the benefits of the gig economy, people from all backgrounds are now entering the new era. Workers from all of these sectors and more can now be seen working on a freelance basis:

      • Graphic Design
      • Finance
      • Agriculture and Forestry
      • Transportation
      • Education
      • IT
      • Marketing
      • Admin
      • Sales
      • Healthcare
      • Construction
      1. Limitations in skill sets are no longer an issue when it comes to gig work

      Prior to the rise of freelancers in the gig economy, many first time workers were put off by their own lack of expertise to even attempt to pursue freelance work, thinking employers would show no interest in them if they had no prior in-house experience.

      With the increase in employers now seeking freelancers, this has widened opportunities and provided a boost in confidence for first time workers. I think it’s fair to say that the younger generation are more inclined to “be their own boss”, which is down to a change in attitude, and the emergence of the digital age. With freelancers having better access to resources, they can now work from anywhere in the world from any number of devices. This change in attitude is slowly passing on to open-minded members of the older generation.

      Although skill-level is still important to many employers seeking temporary workers, they are becoming more open-minded with the change in attitude.

      Is there a downside?

      Gig workers are charging more for their services and businesses are paying what they’re asking because they know hiring a permanent employee actually costs them more in the long-run.

      As a result of higher fees for highly-skilled freelancers, individuals starting out are charging less for their work. Although this can be seen as a positive in that it increases their chances of success in finding temporary work, the danger sits in the fact that they are also vulnerable to exploitation, with some employers paying far less than what they should be.

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      Podcasts Galore

      Podcasts Galore

      Podcasts Galore

      We bring you… all podcasts related to ClearHub below!

      In October 2018, we brought Chief Innovation Officer Simon Wood from ClearHub, and Senior Technical Trainer Paul Christie from Clearvision together, to discuss all things training, consultancy and ClearHub. Using real life examples to demonstrate how both businesses provide transformations and more, Paul and Simon reveal everything one needs to know to better their software.

      In March 2019, ClearHub’s Chief Innovation Officer Simon Wood and Chief Revenue Officer Paul Renshaw, got together to discuss the emergence of the gig economy in all its forms. With more millennial’s seeking contract work, Clearvision’s sister company ClearHub is only expected to grow with the times. Using both personal and professional examples, Simon and Paul take a deep dive into the matter, leaving little to the imagination in this part 1 debate. For anyone interested in taking up contract work now or in the future, this podcast is a must!

      And now, as of May 2019, listeners can enjoy Chief Innovation Officer Simon Wood and Chief Revenue Officer Paul Renshaw, as they continue their discussion on the emergence of the gig economy in all its forms. With more people seeking contract work, Clearvision’s sister company ClearHub (responsible for connecting businesses with the best Atlassian contractors out there) is only expected to grow. Using both personal and professional examples, Simon and Paul take a deep dive into the matter, leaving little to the imagination in this part 2 debate. For anyone interested in taking up contract work now or in the future, this podcast is a must hear!

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